image of Don’t Discount Having A Great User Research - Ahmad Kadhim, TimeSaved
Monday, September 12, 2022

Don’t Discount Having A Great User Research - Ahmad Kadhim, TimeSaved

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Podcast information


Episode Details

Ahmad Kadhim, Head of product @ TimeSaved, and Aram Melkoumov, CEO @ Crowdlinker, discuss how to say no to feature requests, collaborating with sales teams, ways to deal with your customers in a more understanding way and more.

Show notes

About Ahmad
Ahmad Kadhim is a software product leader who’s been in tech for close to 10 years now, mostly in hybrid roles at early-stage startups. He has also been a veteran of three other marketplace startups like AquaMobile, #paid and 500px.Being cross-disciplinary played to his strengths as a zoom-in-zoom-out thinker.

[01:10] Intro
[01:30] Being A Product Leader Working Closely With Sales Teams
[02:50] Collaborating
[03:25] Digital Transformation
[04:00] Product Leader Next Steps
[06:50] First Customer Success
[10:15] Overcoming Pitfalls
[13:20] Rushing To Build Something
[14:14] Wake Up Call Moments
[17:35] Saying No To Feature Requests
[18:37] Spending Your Gifted 5 Hours
[19:35] Controversial Views
[21:09] Community Manager vs Product Marketer
[22:05] Personal Questions
[24:57] Outro

“Am I in the right direction at all or is this not landing?” 
“Eventually, we started creating some systems, we started kind of teaching each other as much as we could about our disciplines so we could collaborate more effectively that way.”
“Be patient with us, give us feedback.”
“All the successful products I think we’ve worked on are ones where the product leaders spend most of their time talking and listening to the customers.”

Connect with Ahmad

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Work with Crowdlinker: 

What is Product Innovation Series with Aram Melkoumov?

Product Innovation Series is an in-depth interview series featuring product & innovation leaders from small startups all the way to Fortune 500 behemoths. Our guests share their battle-tested perspective on what prevents teams from shipping a great product. The show is hosted by Aram Melkoumov, the CEO of Crowdlinker.

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